{"id":88311,"date":"2025-11-17T17:54:40","date_gmt":"2025-11-17T16:54:40","guid":{"rendered":"https:\/\/internationalgreeter.org\/?page_id=88311"},"modified":"2026-01-25T16:48:44","modified_gmt":"2026-01-25T15:48:44","slug":"faq-questions-frequemment-posees-par-les-clients","status":"publish","type":"page","link":"https:\/\/internationalgreeter.org\/fr\/faq-questions-frequemment-posees-par-les-clients","title":{"rendered":"FAQ – Questions fr\u00e9quemment pos\u00e9es par les clients"},"content":{"rendered":"

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FAQ – Questions fr\u00e9quemment pos\u00e9es par les clients<\/h2>\n

\n[\/et_pb_text][et_pb_accordion _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbComment trouver une destination et comment demander un accueil ?\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Vous pouvez utiliser le menu sup\u00e9rieur (Trouver un Greeter) et rechercher la ville que vous pr\u00e9voyez de visiter. Si la ville que vous recherchez ne figure pas dans la liste, cela signifie qu’il n’y a pas de groupe Greeter \u00e0 cet endroit. Une fois que vous avez trouv\u00e9 la ville que vous recherchez, cliquez sur le lien vers son site web ou remplissez le formulaire de demande directement sur sa page sur notre site web.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue se passe-t-il apr\u00e8s avoir soumis ma demande ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

D\u00e8s que la destination Greeter re\u00e7oit votre demande, vous devriez recevoir une premi\u00e8re confirmation. Bien avant votre arriv\u00e9e, ils essaieront de vous trouver un Greeter disponible. Ils vous contacteront ensuite par e-mail dans les plus brefs d\u00e9lais afin d’organiser les d\u00e9tails bien avant votre voyage.
Si vous pensez \u00eatre bloqu\u00e9 dans cette proc\u00e9dure, veuillez nous en informer par e-mail \u00e0 l’adresse info@internationalgreeter.org. Nous essaierons de vous aider.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbComment puis-je modifier ou annuler ma demande ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Si vous devez modifier vos plans, veuillez envoyer un e-mail \u00e0 la destination Greeter d\u00e8s que possible. Ils feront de leur mieux pour s’adapter \u00e0 vos changements.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbCombien co\u00fbte une rencontre avec un Greeter ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Tous les services Greets sont enti\u00e8rement gratuits et le resteront toujours, car les Greeters offrent b\u00e9n\u00e9volement leur temps par enthousiasme et par amour pour leur ville. Nous n’attendons aucun pourboire. C’est notre philosophie.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbComment puis-je soutenir une organisation Greeter ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Les organisations Greeters sont g\u00e9r\u00e9es de diff\u00e9rentes mani\u00e8res. Dans de nombreux cas, il est possible de faire un don, mais nous insistons \u00e0 nouveau sur le fait que tous les Greets sont gratuits et que vous n’\u00eates en aucun cas oblig\u00e9 de faire un don. Si un groupe local ne peut pas accepter de dons, vous pouvez \u00e9galement faire un don \u00e0 l’International Greeter Association<\/a>, ce qui nous aide \u00e0 d\u00e9velopper davantage le concept. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbCombien de personnes peuvent participer \u00e0 un Greet ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Les Greets s’adressent \u00e0 des petits groupes de six personnes maximum, mais les voyageurs seuls sont \u00e9galement les bienvenus. Les Greets sont des visites priv\u00e9es, elles ne sont donc pas destin\u00e9es aux groupes organis\u00e9s. Pour les groupes plus importants, nous recommandons vivement de faire appel \u00e0 un guide touristique professionnel (les Greeters ne sont pas des guides touristiques professionnels !)<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bb\u00c0 quoi puis-je m'attendre lors d'une promenade avec un Greeter ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Pr\u00e9voyez une promenade personnalis\u00e9e de deux \u00e0 trois heures \u00e0 pied ou en transports en commun. Votre Greeter vous fera d\u00e9couvrir des endroits uniques, vous expliquera la culture et les coutumes locales, r\u00e9pondra \u00e0 vos questions et vous permettra de tisser un lien authentique avec la ville.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbLes Greeters sont-ils des guides touristiques professionnels ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]Non, nous ne sommes pas des guides touristiques professionnels. Un Greeter est un b\u00e9n\u00e9vole local qui accueille les visiteurs dans sa ville et leur propose des visites guid\u00e9es personnalis\u00e9es et gratuites \u00e0 pied afin de leur faire d\u00e9couvrir la vie locale authentique et de leur donner un aper\u00e7u des lieux qui sortent des sentiers battus. C’est comme explorer la ville avec un ami qui la conna\u00eet bien. Si vous pr\u00e9f\u00e9rez une visite organis\u00e9e avec un guide officiel, consultez le site web de l’office du tourisme local pour plus de d\u00e9tails.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbComment les Greeters contribuent-ils au tourisme durable ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Les programmes Greeter favorisent un tourisme responsable et durable en encourageant les \u00e9changes culturels, en soutenant les communaut\u00e9s locales et en respectant l’environnement naturel et social.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuelles sont les valeurs fondamentales de tous les Greeters ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Les valeurs fondamentales comprennent l’accueil volontaire et amical, les petits groupes favorisant le dialogue, la gratuit\u00e9 des services, l’inclusivit\u00e9 sans discrimination, le soutien au tourisme durable et la promotion des \u00e9changes culturels.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Vous avez d’autres questions concernant Greeter ? Envoyez-les-nous via notre formulaire de contact<\/a> et nous nous ferons un plaisir d’y r\u00e9pondre.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQ – Questions fr\u00e9quemment pos\u00e9es par les clients Vous pouvez utiliser le menu sup\u00e9rieur (Trouver un Greeter) et rechercher la ville que vous pr\u00e9voyez de visiter. Si la ville que vous recherchez ne figure pas dans la liste, cela signifie qu’il n’y a pas de groupe Greeter \u00e0 cet endroit. Une fois que vous avez […]<\/p>\n","protected":false},"author":36,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-88311","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/pages\/88311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/comments?post=88311"}],"version-history":[{"count":9,"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/pages\/88311\/revisions"}],"predecessor-version":[{"id":91262,"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/pages\/88311\/revisions\/91262"}],"wp:attachment":[{"href":"https:\/\/internationalgreeter.org\/fr\/wp-json\/wp\/v2\/media?parent=88311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}